{"id":35566,"date":"2022-01-23T08:30:19","date_gmt":"2022-01-23T07:30:19","guid":{"rendered":"https:\/\/www.mzone.cz\/?p=35566"},"modified":"2022-01-24T09:14:32","modified_gmt":"2022-01-24T08:14:32","slug":"bez-crm-do-podnikani-nelez-platilo-to-loni-plati-to-i-letos","status":"publish","type":"post","link":"https:\/\/www.mzone.cz\/en\/bez-crm-do-podnikani-nelez-platilo-to-loni-plati-to-i-letos\/","title":{"rendered":"Bez CRM do podnik\u00e1n\u00ed nelez. Platilo to loni, plat\u00ed to i letos"},"content":{"rendered":"<p><strong>Vyhn\u011bme se balancov\u00e1n\u00ed na kraji tal\u00ed\u0159e s horkou ka\u0161\u00ed a poj\u010fme rovnou k v\u011bci. Pokud jste se rozhodli podnikat, pak se t\u00e9m\u011b\u0159 jist\u011b neobejdete bez CRM syst\u00e9mu. Pro\u010d? Proto\u017ee budov\u00e1n\u00ed v\u011brn\u00e9 klientely b\u00fdv\u00e1 v kone\u010dn\u00e9m sou\u010dtu v\u00fdrazn\u011b levn\u011bj\u0161\u00ed a ziskov\u011bj\u0161\u00ed ne\u017e \u201ejednor\u00e1zovky\u201c. O nejv\u011bt\u0161\u00edch v\u00fdhod\u00e1ch \u0159\u00edzen\u00ed vztah\u016f se z\u00e1kazn\u00edky prost\u0159ednictv\u00edm komplexn\u00edho softwarov\u00e9ho \u0159e\u0161en\u00ed se do\u010dtete v tomto \u010dl\u00e1nku.<\/strong><\/p><br>\n\n\n\n<h2 class=\"wp-block-heading\">Data kone\u010dn\u011b v po\u0159\u00e1dku<\/h2>\n\n\n\n<p>CRM syst\u00e9m byl odjak\u017eiva vn\u00edm\u00e1n p\u0159edev\u0161\u00edm jako&nbsp;<strong>centralizovan\u00e1 datab\u00e1ze klientsk\u00fdch informac\u00ed<\/strong>. A p\u0159esto\u017ee dnes software slou\u017e\u00ed i jako n\u00e1stroj pro&nbsp;<a href=\"https:\/\/www.eway-crm.com\/cs\/rizeni-projektu\/\" target=\"_blank\" rel=\"noopener\">\u0159\u00edzen\u00ed projekt\u016f<\/a>&nbsp;\u010di emailing, p\u016fvodn\u00ed funkce mu samoz\u0159ejm\u011b z\u016fstala. Tak\u017ee pokud nechcete riskovat chaos v nashrom\u00e1\u017ed\u011bn\u00fdch \u00fadaj\u00edch a konverzac\u00edch, rozhodn\u011b se CRM nezdr\u00e1hejte pou\u017e\u00edvat. Usnadn\u00edte t\u00edm ka\u017edodenn\u00ed administrativn\u00ed rutinu nejen sob\u011b, ale i koleg\u016fm z dal\u0161\u00edch odd\u011blen\u00ed.<\/p><br>\n\n\n\n<h2 class=\"wp-block-heading\">Z\u00e1kaznick\u00e1 podpora na \u00farovni<\/h2>\n\n\n\n<p>Cenov\u00e1 politika je jist\u011b d\u016fle\u017eit\u00e1, jenom\u017ee kdy\u017e sk\u0159\u00edpou ty nejd\u016fle\u017eit\u011bj\u0161\u00ed slu\u017eby, z\u00e1kazn\u00edci se pravd\u011bpodobn\u011b p\u0159\u00ed\u0161t\u011b obr\u00e1t\u00ed na konkurenci. U z\u00e1kaznick\u00e9 podpory jsou d\u016fle\u017eit\u00e9 rychlost i kvalita \u2013 a s ob\u011bma aspekty v\u00e1m modern\u00ed softwarov\u00e1 platforma v\u00fdznamn\u011b pom\u016f\u017ee.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><p>Pracovn\u00edci mohou nep\u0159etr\u017eit\u011b p\u0159istupovat ke v\u0161em pot\u0159ebn\u00fdm informac\u00edm v\u010detn\u011b z\u00e1znam\u016f p\u0159edchoz\u00edch konverzac\u00ed, a d\u00edky tomu vy\u0159e\u0161\u00ed po\u017eadavky klient\u016f obratem a k jejich spokojenosti.<\/p><\/blockquote>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"eWay-CRM - Nejlep\u0161\u00ed CRM v Outlooku\" width=\"600\" height=\"338\" src=\"https:\/\/www.youtube.com\/embed\/kMAjn70xj5E?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure><br>\n\n\n\n<h2 class=\"wp-block-heading\">Detailn\u00ed analytika<\/h2>\n\n\n\n<p><a href=\"https:\/\/www.eway-crm.com\/cs\/\" target=\"_blank\" rel=\"noopener\">CRM<\/a>&nbsp;syst\u00e9m ne\u00fanavn\u011b sb\u00edr\u00e1 data \u2013 a nejen to.&nbsp;<strong>Informace pe\u010dliv\u011b t\u0159\u00edd\u00ed a serv\u00edruje v podob\u011b podrobn\u00fdch anal\u00fdz, kl\u00ed\u010dov\u00fdch ukazatel\u016f v\u00fdkonu a report\u016f.<\/strong>&nbsp;Ty lze n\u00e1sledn\u011b vyu\u017e\u00edt p\u0159i pl\u00e1nov\u00e1n\u00ed.<\/p><br>\n\n\n\n<h2 class=\"wp-block-heading\">Perfektn\u00ed segmentace z\u00e1kazn\u00edk\u016f<\/h2>\n\n\n\n<p>D\u00edky CRM syst\u00e9mu za\u010dnete vn\u00edmat z\u00e1kazn\u00edky jako osobnosti s konkr\u00e9tn\u00edmi pot\u0159ebami. P\u0159estanete je vn\u00edmat jako velkou nezn\u00e1mou a naopak jim budete moct nab\u00eddnout produkty, o kter\u00e9 skute\u010dn\u011b stoj\u00ed. Techniky jako upselling a cross-seling se stanou va\u0161imi nejlep\u0161\u00edmi p\u0159\u00e1teli \u2013 a va\u0161e p\u0159\u00edjmy porostou mnohem rychleji. Zn\u00ed to jako kli\u0161\u00e9, ale pr\u00e1v\u011b tento p\u0159\u00edstup odd\u011bluje zrno od plev.<\/p><br>\n\n\n\n<div class=\"wp-block-media-text alignwide is-stacked-on-mobile is-vertically-aligned-top\" style=\"grid-template-columns:23% auto\"><figure class=\"wp-block-media-text__media\"><a href=\"https:\/\/www.mzone.cz\/crowdsourcing-budoucnost-v-rizeni-lidskych-zdroju\/\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/www.mzone.cz\/wp-content\/uploads\/2020\/05\/Crowdsourcing-1024x683.jpg\" alt=\"\" class=\"wp-image-21502 size-full\" srcset=\"https:\/\/www.mzone.cz\/wp-content\/uploads\/2020\/05\/Crowdsourcing-1024x683.jpg 1024w, https:\/\/www.mzone.cz\/wp-content\/uploads\/2020\/05\/Crowdsourcing-300x200.jpg 300w, https:\/\/www.mzone.cz\/wp-content\/uploads\/2020\/05\/Crowdsourcing-768x512.jpg 768w, https:\/\/www.mzone.cz\/wp-content\/uploads\/2020\/05\/Crowdsourcing-1536x1024.jpg 1536w, https:\/\/www.mzone.cz\/wp-content\/uploads\/2020\/05\/Crowdsourcing-2048x1365.jpg 2048w, https:\/\/www.mzone.cz\/wp-content\/uploads\/2020\/05\/Crowdsourcing-800x533.jpg 800w, https:\/\/www.mzone.cz\/wp-content\/uploads\/2020\/05\/Crowdsourcing-400x267.jpg 400w, https:\/\/www.mzone.cz\/wp-content\/uploads\/2020\/05\/Crowdsourcing-500x333.jpg 500w, https:\/\/www.mzone.cz\/wp-content\/uploads\/2020\/05\/Crowdsourcing-1170x780.jpg 1170w, https:\/\/www.mzone.cz\/wp-content\/uploads\/2020\/05\/Crowdsourcing-590x393.jpg 590w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure><div class=\"wp-block-media-text__content\">\n<h4><a href=\"https:\/\/www.mzone.cz\/crowdsourcing-budoucnost-v-rizeni-lidskych-zdroju\/\">Crowdsourcing: Budoucnost v \u0159\u00edzen\u00ed lidsk\u00fdch zdroj\u016f?<\/a><\/h4><br>\n<\/div><\/div>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>Vyhn\u011bme se balancov\u00e1n\u00ed na kraji tal\u00ed\u0159e s horkou ka\u0161\u00ed a poj\u010fme rovnou k v\u011bci. Pokud jste se rozhodli podnikat, pak se t\u00e9m\u011b\u0159 jist\u011b neobejdete bez CRM syst\u00e9mu. Pro\u010d? Proto\u017ee budov\u00e1n\u00ed v\u011brn\u00e9 klientely b\u00fdv\u00e1 v kone\u010dn\u00e9m sou\u010dtu v\u00fdrazn\u011b levn\u011bj\u0161\u00ed a ziskov\u011bj\u0161\u00ed ne\u017e \u201ejednor\u00e1zovky\u201c. O nejv\u011bt\u0161\u00edch v\u00fdhod\u00e1ch \u0159\u00edzen\u00ed vztah\u016f se z\u00e1kazn\u00edky prost\u0159ednictv\u00edm komplexn\u00edho softwarov\u00e9ho \u0159e\u0161en\u00ed se do\u010dtete [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":35600,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"kk_blocks_editor_width":"","_kiokenblocks_attr":"","_kiokenblocks_dimensions":"","footnotes":""},"categories":[25,65],"tags":[4181,2159,5336,4205,2117,3881,725,5335,540,490,434,3697],"class_list":["post-35566","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-style","category-technika","tag-business","tag-byznys","tag-crm","tag-firma","tag-it","tag-podnikani","tag-rizeni","tag-software","tag-spolecnost","tag-style","tag-technika","tag-zakaznici"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Bez CRM do podnik\u00e1n\u00ed nelez. Platilo to loni, plat\u00ed to i letos - Mzone<\/title>\n<meta name=\"description\" content=\"Vyhn\u011bme se balancov\u00e1n\u00ed na kraji tal\u00ed\u0159e s horkou ka\u0161\u00ed a poj\u010fme rovnou k v\u011bci. Pokud jste se rozhodli podnikat, pak se t\u00e9m\u011b\u0159 jist\u011b neobejdete bez CRM syst\u00e9mu. Pro\u010d? Proto\u017ee budov\u00e1n\u00ed v\u011brn\u00e9 klientely b\u00fdv\u00e1 v kone\u010dn\u00e9m sou\u010dtu v\u00fdrazn\u011b levn\u011bj\u0161\u00ed a ziskov\u011bj\u0161\u00ed ne\u017e \u201ejednor\u00e1zovky\u201c.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.mzone.cz\/en\/bez-crm-do-podnikani-nelez-platilo-to-loni-plati-to-i-letos\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Bez CRM do podnik\u00e1n\u00ed nelez. 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